Description
This one-year certificate program is designed to provide students with a firm foundation for the medical office environment. With the development of strong word processing and communication skills, transcription skills, and medical office protocol, the student is well on the path to a fulfilling career in the medical office support area.
(Housed in the Information and Computer Technologies Department)

Program Learning Outcomes
1. Demonstrate effective oral communication skills.
2. Write effectively in an office environment in a variety of modes.
3. Exhibit proficiency in using a variety of current healthcare-based office software which may include: desktop publishing applications, medical databases, or other medical-based software applications.
4. Demonstrate competence in the use of medical office computer-based functions (coding, scheduling, billing, financial reporting etc.).
5. Apply fundamentals of basic business mathematics using spreadsheet software.
6. Describe the role of a medical office support staff professional and the contribution of that professional to the success of the whole medical office environment.

Employment Potential
For related jobs: Career Coach
Occupational Resource: http://www.onetonline.org

Distribution Requirements	Credit Hours
FIRST SEMESTER: 16 Credit Hours
OFT 111 Intermediate Word+ with grade of C- or higher	3
OFT 141 Professional Grammar and Communication	4
OFT 170 Spreadsheet Applications Excel	3
HIM 104 Medical Terminology	3
BIO 133 Human Biology	3
Total	16
SECOND SEMESTER: 15 Credit Hours
OFT 112 Advanced Word I	3
OFT 173 Microsoft Multimedia Communications	3
OFT 267 Medical Office Documentation	3
OFT 268 Medical Office Procedures	3
HED 115 Death and Dying OR HED 209 Drugs and Behavior	3
Total	15
TOTAL CREDITS	31

Need a C- in OFT 111 to continue in OFT 112